Thursday, January 19, 2012

Questions and answers for the new year

Back in September, you sent in an awesome landslide of wonderful questions for me to answer. I know I barely scratched the surface and that I promised to answer even more of them. As my treat to start your new year off right, if your question has been answered below, I'd love to send you your choice of stamp set as thanks. To Margie, Judy, Christina, and "scrapbklady44," just e-mail your choice of stamp set and mailing information to Me@jeanettelynton.com, and I'll get your prize zipping along right away.


And if you have another question on your mind, feel free to leave a comment! In the next couple of weeks, I'll be selecting 10 questions to answer, and each submitter will receive their choice of a new Level 2 paper pack or stamp set! So ask away!

QUESTION: What was the first stamping or scrapbooking product you ever used and what is your favorite product of all time? Submitted by Margie W.

ANSWER: When I started scrapbooking as a teenager (yes, back in the '70s!), true scrapbooking products didn't even exist! But I believe in invention, adaption, and innovation, so I used what I had. Standouts for me included my rainbow palette of dime-store markers and foil stars (remember the kind that used to come in clear packages that you'd lick to stick?) Many of my first albums are "blinged" out with those simple stars, along with lots of fabric notions, like scraps of lace.

QUESTION: I get attached to some of my favorite papers and can't get myself to "use them up." Do you save any special papers for that "someday"? Submitted by Judy VanNostrand

ANSWER: Judy, if I tell you about my attachment to our papers, do you promise to keep it our little secret? Of COURSE I get attached to our paper kits and I have an extensive stash I absolutely love. Because I get to be a part of the design and creation process, when a paper pack finally comes off the press, it's like a dream coming into reality. I know each flower or each flourish, and recall how we thickened a stripe, or tweaked a color, so, yes, the result is that I'm often very personally invested in our paper packs. Our inventory team knows to set aside a small amount of every paper pack produced, which I keep in my personal stash.

I use the paper as I work on projects, but truly, I admit that sometimes I just love HAVING it and looking at it, so full of possibilities! Some of my all-time favorites include Elegant Bouquet and Vintage Travel. I have literally used these classic paper kits (both from 2004!) on many different projects, but I still have a few packs I intend to keep. As I've always said: A thing of beauty is a joy forever!

QUESTION: What would be your top three fears of being a female CEO of a successful company? Submitted by scrapbklady44.

ANSWER: This is a tougher question than you might guess, largely because fear has never been my companion. But I have had some very real concerns as I've built my business. If I had to identify some of the major concerns I've sought to conquer in my career, I would say that, above all, I want to ensure that the demands of my family NEVER come second to the business. I know that the business will always want me, but my family needs me. I always wanted to be mindful never to fall into the temptation of working too much, obsessing over details, or being so focused on prosperity that my most abundant life--my family--was marginalized.

I also have had to battle the image that a female CEO might not be as knowledgeable or capable as a male CEO. In my early years, this was an occasional specter as I wondered whether I had the accounting skills or the manufacturing savvy or the shipping know-how of an ivy-league MBA. Sometimes I wondered if I, as a homemaker and mom could really drive a multi-million-dollar enterprise. But at some point in my journey--probably after working with many smart, well-educated business people--I realized I not only had the skills, I had the passion and vision for my company that came from my heart, my gut, and years of sweat. No resume or diploma can substitute for that! I wish more women had that innate confidence that came hard fought for me.

QUESTION: Are you going to bring out some more kits for Studio J from previous Idea Books or have the option to cross My Stickease between paper packets? Submitted by Christina Strom

ANSWER: Christina, your request to "cross" papers and My Stickease between kits is one of the leading requests for Studio J. Although the request seems simple enough, there is some very complex programming behind it. Know that we are working on ways to make Studio J even more fun and diverse. In fact, although I can't be more specific right now (our product design team would scold me), we are working on some incredibly exciting enhancements planned for Studio J to be shared at this year's Convention. I know that some attendees at last year's Convention wondered why there wasn't more of a focus on Studio J. To them, I say: Studio J is a terrific product, among the strongest digital scrapbooking products on the market. What you hear at this year's Convention will make the wait well worth it!

And don't worry, if you love our classic papercrafting lines, we won't disappoint you at Convention, either. We have put an unprecedented investment into the development of all-new products, exciting line extensions, and even revamping some favorites to offer more of what you've been asking for--I can't wait for you to see them all!

40 comments:

  1. Hi Jeanette,
    I loved reading these question and answers. When you were discussing the design and creation process; tweaking color or thickening a line; it made me wonder how long it actually takes from the first design thoughts--to fresh off the press.

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  2. Hi Jeanette, thanks for sharing your thoughts with us. I love your Q&A sessions at Convention and love this feature for your blog! I would like to know what you do when you get in either a creative rut or even have creative block (like writers block). I feel It is only natural to get stuck sometimes but I'd love to know what you do to pull yourself out of it when it happens to you. Thanks, again!

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  3. Hi Jeanette, I am just wondering where have some of your best ideas come from?
    Thank you

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  4. I love hearing your answers to our questions, especially the business-related ones! I'm wondering if you'd be willing to share any of your mistakes made in the process of building the business, trying to introduce something new, etc. What "don't's" did you learn from?

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  5. Oh, Jeanette...such a teaser. I'm already excited for convention!

    And my question....
    Prior to the Make a Miracle challenge, Operation Smile was on my mind and ideas going through my head about how to raise some money for this wonderful charity.

    With so many deserving and noble charities that CTMH could have sponsored, what were the factors that lead you to selecting Operation Smile over all the others?

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  6. You truly are an amazing woman and an inspiration to all of us consultants. Thank you for the wonderful opportunity to work for such an awesome company!! My question is in behalf of all my International Customers. :o) One of my very good friends lives in Australia and is just dying to join the Close To My Heart as she LOVES our products. They do not have many scrappy stores so she purchases from me every month, and pays the crazy shipping charges because she can't get enough. At least a couple times a year she asks if I have heard anything on CTMH going International. What do you think?? I have customers in Australia, Finland, England and Sweden...LOL!! EVERYONE LOVES CTMH!! :o)

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  7. How do you organize your scrapbooks? i.e chronologically, by person, by event, etc. And, when creating a scrapbook layout, do you pick the paper first or the photos first?

    Thank you for all you do I am so blessed to be part of this great company.

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  8. Forgive me, but I'll get right to the point. How soon can we expect another Cricut Cartridge?

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  9. I love our Magic Book. I confess that I barely ever use the other books now because I love this one so much. I'm sure you can't answer whether we will have a new one revealed at convention, but it has been ever present on my mind. I actually just sold my first 2 Magic books this past month. And no one can sell a VersaMat like me. LOL

    I feel that our Cricut cartridge is right at the top for leading in innovation. How many years in development did this cartridge take? I love it so much that it stays in my new Cricut at all times. :)

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  10. You mentioned that family comes first. Amen! Along those same lines, I was wondering if your daughters have gotten into the stamping and scrapbooking venue, too? Do you spend time together stamping and scrapbooking? :)

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  11. I am a crazy coordinating person so I love how all the products match perfectly. I have also noticed that many times the outfits in the pictures for the idea books match the paper, is that on purpose? Do you find yourself choosing paper based on the pictures or taking special photo shoots to get some pictures to match you favorite paper packs? I know I do!

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  12. Thanks Jeanette for picking my question. I'm so excited to see what new things are in the works for Studio J. Love the fact that I've been able to keep up with scrapbooking my current pictures in Studio J.

    I want to come to Convention even more now after hearing this tidbit of info :)

    Any plans to come out with an Idea Book for projects?

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  13. Have you delved into the genealogy of your family? If so, any tips for scrapbooking items (photos, stories,documents, photos of objects)? I'm a little overwhelmed with trying to figure out the best way to display the information I'm obtaining on my ancestors.

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  14. Hi! What is your favorite Close To My Heart color? And do you find that your current "fav" ends up in more of the paper kits?

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  15. I love looking through previous Idea Books and your How to Books when I need ideas. Have you ever thought of a technique How to Book? I'm always intrested in how you create certain items.

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  16. I always notice what pretty nails the girls from corporate CTMH have when doing YouTube videos or even in technique pictures either on your blog or in the idea books-my question is do they always look like that?? When I'm working on layouts or cards my fingers and fingernails are so stained with ink even after scrubbing. I often wonder what people who do not know me think about my "dirty" fingers.

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  17. I have a question about the rock the block set. I like the size of the current set, but do you ever foresee making different sized blocks that could be used for different projects. I would love to see a larger size that could be purchased by the block so if I wanted to create the word "LOVE" or a collage of my 6 grandchildren, I could order the number of blocks needed?

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  18. Jeanette, I was a consultant for CTMH during the Bryant and Spence years. I had so much respect for you then and even more now that I can relate as a new "founder" myself. I've just spent the past year fighting that same fight of confidence. Thanks for sharing, especially in this response.I hope some day our paths will cross again, I cherish the photo we had taken together.

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  19. Jeanette, thank you for all of your thorough answers! I really enjoy reading about your design process and how you run Close to My Heart.

    My question for you is about embellishments. What is your go-to embellishment that you find you use most often?

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  20. Hello sweet friend...20 years with you in this industry and still lovin' it. I would love to be with you all when you are brainstorming about new product...new paperlines and their fun names...matching stamp sets...embellishments...so my question...what is the criteria to make all those decisions? I know it's a lot of teamwork, but you are the ultimate decision maker. My brain hurts I have so many ideas!!!! Good night, sleep tight and dream of future inspirations!

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  21. I agree with the above comments; your answers are so rewarding to read. I admire you as a business woman a great deal. I have found that when I have a lag in momentum or confidence I turn to inspiring stories of other people's success and business books that have solid checklists or opportunities for "aha" moments. :)
    Right now I am reading Barbara Stanny's Overcomming Underearning. Do you have a favorite (or even just a current) business or finance related book to recommend? Thank you for following your vision and all the time you devote to CTMH. I am one happy consultant!

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  22. I was blessed with receiving the Art Philosophy Cricut cartridge for Christmas. I love it and how the stamp sets coordinate. I was first wondering if the new Idea Book that's coming out will have even more coordinating products and secondly if you're looking ahead to more Cricut cartridges with CTMH content? Thanks so much!

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  23. Close To My Heart is the BEST!!!! and it certainly sells itself. My customers love the cricut cartridge (and so do I because it saves me a lot of cutting for card class packets). I love the fact that so many stamp sets and other items are compatible, but sometimes it takes awhile to scroll through the cricut book to find the matching page to stamp--have you thought about adding a cricut guide to compatible stamp sets? Would be a nice addition.
    Thanks for all you do!!!!

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  24. Great questions and answers! Thank you.

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  25. I just want to say that I thought this new Spring/Summer Idea bk is very on trend in many ways. Two of the things I was going to purchase in quantity came out in our book. Baker's Twine and seam binding. I was soooo happy. About the on trend thing. I think you probably always have been or even ahead, I am just more aware :) I love this company and thank you for all the effort you put into it. You've certainly been blessed and you share that w/ your people.

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  26. I just rejoined because although I didn't get a good start the first time(my own low confidence was my worst enemy), I just couldn't stand to stay away. This is such a wonderful company! So full of love and fun and...paper!
    So here is my question-how do you name the paper? Some of them I can get but some of them I just don't understand.

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  27. Your company always offers products that are so trendy and current. How do you know what will be popular in the paper crafting world when you have to design and develop your products so far in advance?

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  28. Jeanette, I love everything about CTMH and how it's a very large happy family. My question is, What was the very first item you created?

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  29. I love reading your answers to our questions! Thank you for taking the time to let us get to know you better.

    Do you ever find yourself using a CTMH product for something completely unrelated to paper crafting? For example, I like to use the bitty sparkles when I give myself a pedicure. They work so perfectly! If so, what do you use and how do you use it?

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  30. Jeanette,
    Thanks for always taking time to answer questions and let us out here in cyberland get to know you better.

    I know you have a deep faith in Christ and I wondered if you had a favorite Bible verse or passage that inspires you? Mine is James 1: 2-4.
    ~Amy

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  31. Hello Jeanette from the Land Down Under,

    Tomorrow we will be Celebrating Australia Day so this is a great big G'Day from me to you as well as a BIG thank you for your inspiration and products that are of such high standards. I am the Australian Customer that is constantly asking when CTMH is coming to Australia that Keeley Kirwan talks about in her blog. When I found out that I could ask you directly through this blog I thought all my prayers had been answered, so here is my question to you, Jeanette, isn't it about time you expanded your CTMH wings and come to Australia? Are you up for the challenge? I would love to work with you and showing this amazing product to other papercrafters here in Australia who are in need of good quality products just like CTMH. I love it when I am at a crop and I pull out papers or stamps from CTMH and others around me say "ohhh where did you get that from"?, or "Wow look at the quaility of that", but it also makes me sad that I can't readily offer it to these crafters as you well know, most crafters want the product quickly and don't want to wait 6 weeks for the delivery or can't justify the MASSIVE postage costs. BUT if CTMH was here in Australia, that would be a different story altogether. Seriously look into it. As the saying goes, "I am here on the ground ready to run when you are." :) Till then I will Just have to keep on ordering through Keeley and paying massive shipping costs and waiting unto 6 weeks to get my product.
    All the best from us down here in Australia.
    Landi.

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  32. Thanks so much for giving us insight into your personal life. I love reading all your answers. My question is - Does your family scrapbook with you? If so, who scrapbooks with you and what is your favorite memory while scrapbooking with them? Can't wait to see you at convention!!!
    Shauna Nye, Tulsa OK

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  33. Thanks for posting all those fantastic questions and answers!! My question for you is, what is the one thing that boosts your confidence to continue onwards and upwards when you find that you're in a bit of a 'bad weather' spot?

    You're amazing Jeanette... and your heart, enthusiasm and confidence shows in every single product of the CTMH line.

    -Sandi A.

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  34. All I can say is "Thank God I have the Hawaiian cruise to focus on because now I am SUPER excited for convention!" Jeanette...thank you for all you have done over the years.

    Denise Sanner

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  35. What has been the best selling paper pack of all time? Stamp set?

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  36. Dear Jeanette, I am a brand new consultant... the kits hasn't even arrived yet. Hee! Hee! I have a question about the stamps. I basically became a consultant because I have found myself using the Art Philosophy cartridge in just about every single project. It's the most versatile cartridge I have seen and I have 175+ Cricut Cartridges. I also have the Cricut Cake machine. My question is, would current or future coordinating stamps that work with the Art Philosophy cartridge possibly be safe to use with food items. If I were to cut shapes out of gum paste and then ink CTMH stamps with a food coloring product, would that be a possibility? Obviously, these would be stamps that are new and have never been inked with traditional paper ink. I have enjoyed going back through the blog and reading all of the Q&A! It's all been very helpful information!

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  37. Hello Jeanette,

    I've been a hobbyist consultant with your company for about 6 years. I was very surprised and dismayed to find out that the How To series of books that many people love and rely on for their crafting needs is being discontinued. I have heard many rumors that new layout patterns will only be available through the WOTG, Studio J, or a digital service that requires a subscription. I understood originally that the Series has 10 books. Please, Please bring to market the last 4 as so many wait for these with every new Idea Book. Thank You

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  38. Hello Jeanette,

    Fess up! How often do you take photos and do you hire a photographer to take your everyday family photos, or are you behind the lens like most of us? I get a giggle out of thinking someone is following you around everyday snapping away!

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  39. Hi Jeanette,
    I am so looking forward to Hawaii!!
    Thank you for giving us the opportunity to earn awesome rewards!
    My question: Over the weekend, I was working on various projects and found that no matter what I was working on, I created a HUGE mess on my work table. When you are creating, does your work area stay neat, or does it become messy? (although, I cannot imagine that you would have a messy work area!) And do you have any tips on how to keep the work area neat while working on projects. Thanks

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  40. I am always excited to see the new stamp sets in the Idea Books, and each time I do I hear this thought in my head: "How did it come to be?". I would love to know more about how a Stamp Set is born!

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